This year, businesses have lost revenue due to Covid-19 shutdowns. Many of them also experienced unprecedented peak volumes online. If your platform survived the peaks, your teams might think it is also ready for...
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Businesses have lost revenue in 2020 due to the...
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In the last article, we showed social media is full of furious customers complaining while waiting in virtual queues....
Customers hate website virtual queues. There's evidence on social media that users are frustrated with virtual queues. Academic research shows big queues...
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It feels a bit like last-minute Christmas shopping — that frantic scramble to find a less than impressive gift. Only in this case, it's not too late to delight the business with an impressive performance over the...
We plan and execute load testing to help our clients prepare for Black Friday and other peak trading periods. A common mistake we have observed is where the incorrect test volumes are used, thus reducing the value...
