Insights

Estimated read time: 5 Minutes

You’ve moved to the cloud, you found costs were higher than planned. A cloud cost cutting programme was kicked off, the costs came down. A FinOps team was established to keep the...

Estimated read time: 2.5 Minutes

With large drops in customer demand, many organisations are having a tough time and will be looking to reduce their cost base across IT.

Estimated read time: 4.5 Minutes

Next generation smart metering devices (SMETS2) will generate billions of data events about customers energy usage and behaviour. [1], [2], [3]. Efficiency of big data platforms...

Estimated read time: 3 Minutes

Virtual queues mean lost revenue and customers hate them

In the last article, we showed social media is full of furious customers complaining while waiting in virtual queues....