Operational analytics

If you have some form of user response time monitoring in place for your website you may often see step changes in response times. Perhaps by a few seconds, maybe by more. Here’s a real world example:

A few weeks ago we discussed how using minimum utilisation could help characterise operational issues. A server had failed and some ‘after the fact’ analysis had shown that its CPU utilisation had increased on a...

Operational Capacity Management (OCM) is a discipline that deals with the day-to-day management of IT systems. Typically focussed on infrastructure rather than business processes there are many metrics and...

We recently discussed how effective intelligent automated alerting could be. This is great in theory but how does this fare in the real world? As mentioned previously we’ve been automating some of these techniques...

Automatic capacity alerting usually involves setting a couple of fixed threshold lines, which once breached will flag an alert. There are however many other ways of alerting on capacity metrics, many of which not...