Frank Warren

Frank is a highly experienced Capacity Management and Performance Assurance practitioner who has delivered services to companies across many sectors, including Royal Bank of Scotland, National Westminster Bank, J Sainsburys PLC, London Electricity PLC, and Data Networks PLC. A strong advocate of best practice, he has successfully implemented Performance Assurance processes at RBS, and established new practice and capability including the integral adoption of specialist application performance management tools. He built an enterprise capacity plan at National Westminster Bank for a £300M programme of work, and more recently developed infrastructure consolidation plans at RBS. Frank's key strengths include his knowledge of core infrastructure technologies and architectures, the ability to analyse existing IT infrastructure and drive through cost effective change. His professional qualifications include the ITIL Foundation Certificate in Service Management (V3).