Capacity management

On 29^th March England soccer fans were looking forward to watching the big game on ITV, and tried to log in to the hub.

A few weeks ago we discussed how using minimum utilisation could help characterise operational issues. A server had failed and some ‘after the fact’ analysis had shown that its CPU utilisation had increased on a...

Operational Capacity Management (OCM) is a discipline that deals with the day-to-day management of IT systems. Typically focussed on infrastructure rather than business processes there are many metrics and...

Looking at indicators at 3 levels (Business, Service and Component) we will be concentrating on a current client that we provide performance engineering and capacity planning services for and how we go about...

ITIL Capacity Management encourages us to carry out capacity management at three levels, business, service and component. This is sound advice and I've carried it out regularly and found that the amount of effort...