Dr. Manzoor Mohammed

Manzoor has worked on capacity and performance management projects for some of the largest ICT systems in the UK, at companies such as BT, Level 3 Communications and Syntegra. Manzoor's achievements include building capacity models, which helped automate the capacity plan process time for a large ISP reducing cycle-time from several months to several days, and building a predictive performance model for a large system integrator at bid stage, which helped the system integrator re-negotiate the SLA response times. Manzoor's key skill areas are creating volumetric forecast models, building predictive capacity and performance models for ICT systems, and capacity planning and performance analysis of ICT systems. Manzoor's professional qualifications include the ITIL Foundation Certificate in Service Management (V2 and V3) and the Capacity Management Practitioner's Certificate.