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Thought Leadership

As experts in the field of IT performance and cloud cost control we host a number of thought-leadership events each year.

About Our Thought Leadership Events

We run two styles of event, each for around 30 guests and run strictly according to the Chatham House Rule to ensure open, effective and valuable discussion:

  • Roundtable events have a single guest speaker and include discussion over dinner
  • Seminar events have two or three speakers over include drinks and canapes

Our events provide a fantastic opportunity for our guests to network with their peers and learn from industry experts.

For us, they are an opportunity to discuss the most pressing business and technology challenges faced by modern businesses. Our role as trusted advisors is strengthened by the ideas expressed during our events, helping to shape our service offerings and inform our R&D activity.

You’ll find our upcoming and past events listed below, all of which are by invitation only. If you are a senior IT leader within an enterprise organisation and would like to be invited to one of our future events please contact us.

Attendee Quotes

“Just wanted to say a huge thank you for last week’s event. Really enjoyed myself, learnt lots and great company.”
“...engaging and very insightful speaker and discussion. Can I come to your next one?”
“Thought provoking debate. Great to have been in the company of a great bunch of intelligent and decent people.”

Upcoming Events

13th September 2018

Roundtable: "Being Graciously Disruptive"


John Pillar

RBS - Chief Technology Officer - Digital Ventures and Innovation

A thought-leadership event exploring the theme of risk in major transformation programs: how to identify, understand and manage it. And how to use it to your advantage.

Past Events

19th April 2018

Continuous Transformation - The New Normal for Enterprise IT


Adrian Ball

Head of Commercial Systems, easyJet

In his role as Head of Commercial Systems, Adrian leads the single largest IT programme the business has ever undertaken; it is critical to the continued growth of the easyJet brand, increasing revenue, and driving forward their customer experience.

The programme (known as FCP) is hugely significant in that it is providing the basis and the means for easyJet to adopt and succeed at continuous transformation, and is driving and enabling the ongoing evolution of their customer proposition.  easyJet recognises constant change is the new normal for enterprise organisations, rather than 'big bang' one-off transformation projects.

The overarching goals of the programme are to enable business agility, whilst radically reducing cost and accelerating the pace of change. The scope is radical and far-reaching, encompassing a decision around 'build v buy', adoption of cloud, agile and microservices.

In his talk, Adrian will outline the programme in more detail, covering the objectives, the approaches and methodologies adopted, the key risks (and how they are mitigated), lessons learnt, successes to date, and what the future looks like.

Adrian's is a fascinating story which has relevance for all senior leaders in enterprise IT.

28th Sept 2017

Digital Transformation at Arcadia: Derisking Change and Scaling for Massive Peaks


Jamie Ovenden

Digital and Retail Technology Director, Arcadia

Maintaining relevancy and market-leadership within a disrupted sector is a constant and growing challenge for enterprise organisations across verticals including Retail, Financial Services / Banking, Media, Insurance and Telecom. In these sectors the digital space has become increasingly competitive with ‘challenger’ startups disrupting traditional business models and revenues, and none more so than in the retail space.

Our guest speaker for this roundtable event is Jamie Ovenden (Digital and Retail Technology Director at Arcadia). Arcadia have been successful in remaining at the forefront of the retail sector for decades, continuing to grow and remain market-leaders both online and on the high street. In his talk Jamie will outline the programme of work Arcadia have carried out over the last three years (with performance experts Capacitas) to derisk their Digital Transformation and meet the challenges of rapid new product development, and scaling up massively during peak trading periods. The programme of work has gone across their entire IT estate, and throughout the customer journey to:

- drive up stability and resilience

- improve response time and throughput

- enable rapid and cost-effective scalability

- optimise efficiency and capacity

This has meant that Arcadia are able to:

  • release new products and features faster, with less impact and at lower cost
  • outperform their competition in terms of response time, throughput and scalability of their systems at peak trade
  • drive down infrastructure costs

How to Control Application Performance in a Cloud, CI and Microservices Landscape

Andy Caddy

Group CIO, Virgin Active

Kim Edwards

Senior Delivery Manager, easyJet

Danny Quilton

Director, Capacitas

Cloud, CI, and Microservices create a perfect storm for performance, availability and capacity management: as the pace of change increases and businesses demand ever greater agility and better cost control it's almost always the non-functional aspects that end up being 2nd class citizens, or simply not addressed at all. This event will explore the key challenges and possible solutions, bringing together IT professionals to debate, share experiences and learn from their peers and industry experts.


Andy Caddy (Group CIO, Virgin Active) Andy is Group CIO at Virgin Active where he gets to combine a passion for health and fitness with a mission to make people’s lives easier through the use of technology. He is currently 15th in the CIO 100 and is a regular speaker on the changing role of the CIO, IoT and big data. Andy’s keynote presentation will look at how customer expectations and market forces are driving IT departments to release code and deliver products faster. Technologies and methodologies such as Cloud, Agile, CI, DevOps, containers and microservices are all enabling this increased demand for velocity of throughput, but in turn they create a perfect storm for performance and capacity management, putting application speed and stability at risk and driving up OPEX costs.

Kim Edwards (Senior Delivery Manager, easyJet) Kim Edwards is responsible for the performance and capacity management of easyJet's commercial IT systems. easyJet has annual revenues of over £4billion and are Europe's leading airline: more than 73m passengers fly with easyJet annually, on over 800 routes across 31 countries. On a single day in October 2015 easyJet.com had 2.6million visits, selling around 800 seats per minute rising to a peak of sales equivalent to filling an Airbus A320 every seven seconds. Kim will take us through his experiences from the last ten years of managing performance and capacity challenges in an environment of rapid business growth in a highly competitive market; ongoing technology change; tight cost control; and extraordinarily spiky demand on peak sales days throughout the year.

Danny Quilton (Director, Capacitas) Danny is a highly regarded thought-leader and practitioner within the field of performance and capacity management. He co-founded Capacitas just over 15 years ago to help enterprise organisations solve performance and capacity challenges, and during this time has worked with the likes of easyJet, BP, Arcadia, RS Components and Nomura Investment Bank. Danny will take us through the role Capacitas have played in easyJet’s journey. His talk will cover strategies for shifting performance left in the product lifecycle and will go into detail on Capacitas' innovative approach to automated performance test execution and analysis within CI.

Interested in Attending Capacitas Events?

If you are a senior IT leader within an enterprise organisation and would like to be invited to one of our future events please contact us.

Register Your Interest