Our Experts

Andy has provided his skills to many financial, telecommunications and IT companies such as National Westminster Bank, Barclays de Zoete Wedd, Rank Xerox and Computacenter.

He has led process re-design and tool development in several capacity management functions, and optimised annual budgets saving over $50m in CAPEX and OPEX. He is also recognised by Gartner as developing a market-leading approach to capacity management.

Andy has a broad range of experience covering many aspects of IT management, including performance analysis and capacity planning, software specification, design and development, financial and budget analysis, defining and validating business cases, SLAs and other operations support activities.

His professional qualifications include the ITIL Foundation Certificate in Service Management (V2 and V3) and the Capacity Management Practitioner's Certificate.

Manzoor has worked on capacity and performance management projects for some of the largest ICT systems in the UK, including BT, Level 3 Communications and Syntegra.

One of his biggest achievements was building capacity models, which helped automate the capacity plan process for a large ISP, reducing cycle-time from several months to several days. Another is building a predictive performance model for a large system integrator at bid stage, which helped the system integrator re-negotiate the SLA response times.

Manzoor's key skill areas are: creating volumetric forecast models, building predictive capacity and performance models for ICT systems, and capacity planning and performance analysis of ICT systems.

His professional qualifications include the ITIL Foundation Certificate in Service Management (V2 and V3) and the Capacity Management Practitioner's Certificate

Danny is a highly regarded thought-leader and practitioner within the field of performance and capacity management, with 21 years' experience.

He co-founded Capacitas 15 years ago to help enterprise organisations solve performance and capacity challenges, and during this time has worked with easyJet, Sainsburys, Arcadia, RS Components and Nomura Investment Bank.

He has presented at numerous industry events worldwide, including Butler Group, CMG, itSMF and Cloud Expo. He has published articles with City AM, as well as Venture and .net magazines.

Frank is a highly experienced Capacity Management and Performance Assurance practitioner who has delivered services to companies across many sectors, including RBoS, J Sainsburys PLC, and Data Networks PLC. His strengths include his knowledge of core infrastructure technologies and architectures, and driving through cost-effective change. Frank’s professional qualifications include the ITIL Foundation Certificate in Service Management.

Neil has 24 years of experience in Capacity Management, much of it in the financial sector. He was among the first to develop multi-platform Capacity Planning, is a past chairman of UKCMG and won the Best in Stream award at CMG's 25th anniversary conference. Neil's professional qualifications include the ITIL Foundation Certificate in Service Management (V2 and V3) and the Capacity Management Practitioner's Certificate.

While earning a first-class BSc in Computer Science from City University, London, Sameena took an internship with Capacitas – joining our team full time after graduation. She swiftly progressed to Principal Consultant and has recently taken responsibility for Service Delivery, ensuring consistent high-quality delivery across the organisation. Sameena’s professional qualifications include the ITIL Foundation Certificate in Service Management (V3).

Thomas Barns is responsible for service definition at Capacitas and helps ensure consistent best practice across programmes. Over the past 14 years, he’s provided capacity and performance expertise to clients and helped Capacitas shift focus, complemented by automated data analysis. He regularly speaks and presents on these subjects at conferences and in other forums.

Mangesh has over 11 years of experience working in Performance Engineering and Capacity Management, during which he has developed vital skills in performance tuning. He worked with multiple tier 1 investment banks like J.P. Morgan, Barclays and Nomura leading performance testing and Capacity Management teams. His strengths include his knowledge of core infrastructure technologies and multiple technology stacks key for application performance.

Jason has over 10 years’ experience working in Capacity & Performance Management, during which he developed vital skills in performance tuning. Previously, he led capacity planning and performance management on the Sainsburys £1bn-a-year ecommerce system, and his professional qualifications include ITIL Foundation Certificate in Service Management (V2) and the Capacity Management Practitioner's Certificate.

Prasham holds an MSc in Information Systems Management & Innovation from Warwick Business School with previous experience as a software tester and developer for Infosys Ltd. Currently, he is leading performance engineering projects to assure service stability on peak trading days like Black Friday.  His professional qualifications include the ITIL Foundation Certificate in Service Management (V3) and he’s a PMI Certified Associate in Project Management.

Callum achieved a first-class BSc (Hons) in Computer Science from University of Kent, during which he completed a one-year placement at Capacitas before rejoining us after graduation.  Callum was previously involved in a number of client engagements delivering our Performance Engineering service and is now focused on managing the technical and commercial relationships over a variety of business accounts.

Gerald is a core member of the Capacitas consulting team with focus on Performance Strategy and Engineering Efficiency practices. Since joining the firm in 2016, Gerald has been helping our clients tackle problems in their IT delivery, supported business-critical performance teams within Agile workflows and manage the risk of change within the client’s infrastructure and applications. He has helped enable business scalability by assuring stable operations and providing strategic insight to a wide range of clients. Some notable qualifications Gerald holds are the AWS Associate Solution Architect and the ITIL Foundation Certificate in Service Management (V3). Before joining Capacitas, Gerald completed his MSc DIC in Biomedical Engineering at Imperial College London.

Rob is an experienced consultant with over 10 years’ experience delivering performance tests for companies across several sectors. At Capacitas, he will be involved with Agile Performance Engineering including managing performance risks and bespoke platform scaling using AWS cloud computing services for one of our key clients.

Catherine graduated with a degree in Mathematics from the University of Bath. After graduating, she worked at a management consultancy specialising in statistical analysis of large datasets. She has recently transferred careers to become a Junior Consultant at Capacitas. She is primarily involved with Service Assurance and Performance Engineering, including scripting and analysis for one of Capacitas’ largest clients.

Rebecca has recently graduated from University of Kent with a degree in BSc Computer Science (Hons). She re-joined Capacitas after completing her placement year within the company as part of her degree. She is currently undertaking a part-time MSc in Business Analytics at University of Surrey and, within the company, is involved predominantly with Performance Assurance and Agile Performance Engineering.

Dan graduated from University of Kent with a first-class in Computing, completing a placement year as a Junior Analyst at Capacitas. He returned to join our in-house development team, where his main responsibility is contributing to the development and testing of our in-house capacity management toolsets. Dan also leads the team's development sprint cycles, as Scrum Master.

Amanda graduated from University of Greenwich with a first-class BSc (Hons) in Computer Science. She now works within the development team to develop and support Capacitas’ capacity management toolset.

Andres is currently involved in bringing out and putting the sales and marketing teams' ideas together and turning them into content for marketing, brand growth and though leadership. His role includes research and analysis of data to identify targets and develop our marketing campaigns and strategies.

Domingas is currently in his third year at City, the University of London where he is studying Computer Science. He is currently with the company for a year as an intern in the position of Junior Analyst. He is involved in many of the current projects handled by Capacitas and his role includes scripting, testing, analysing tests results and operational analytics.

Dan graduated with a degree in Forensic Computing at the University of Portsmouth, and has previous experience in supporting website performance tools. He has recently changed careers and joined Capacitas as a Consultant, where he will be primarily involved with Service Delivery for one of our key clients.