Andy has provided his skills to many financial, telecommunications and IT companies such as National Westminster Bank, Barclays de Zoete Wedd, Rank Xerox and Computacenter.
He has led process re-design and tool development in several capacity management functions, and optimised annual budgets saving over $50m in CAPEX and OPEX. He is also recognised by Gartner as developing a market-leading approach to capacity management.
Andy has a broad range of experience covering many aspects of IT management, including performance analysis and capacity planning, software specification, design and development, financial and budget analysis, defining and validating business cases, SLAs and other operations support activities.
His professional qualifications include the ITIL Foundation Certificate in Service Management (V2 and V3) and the Capacity Management Practitioner's Certificate.