When most people think of Qualtrics, they think of surveys. But under the hood, it is a data powerhouse that fuels some of the world’s largest organisations, including Delta, Coca-Cola, and many more, with real-time insights across surveys, digital feedback, call transcripts, and behavioural signals.
What does that really mean in tech terms?
It means a cloud platform that processes 1.2 billion surveys, over 2 billion chats and calls, and tracks 15 billion customer personas, annually.
At the heart of this complex machine is Anderson Quach, CTO of Qualtrics, who leads 160+ engineering teams and over 1,100 autonomous engineers. His job? To keep the organisation nimble, scalable, and performance-first, while enabling each team to move fast, with accountability and a shared platform foundation.
In this exclusive audio event, Anderson shares his CTO guide to running product-led tech organisations at scale. From enabling autonomy through modern DevOps frameworks and cloud-native architectures, to the challenges of managing change across hundreds of microservices and teams, this is a rare inside look into operating at true enterprise scale.
What You will Learn:How to empower autonomy at scale, without losing controlWhat worked (and what didn’t) in Qualtrics’ cloud transformation journey
How to align teams on availability, performance, and cost-efficiency goals
Insights on preparing your architecture and culture to leverage GenAI capabilities
How Qualtrics thinks about engineering leadership, tooling, and the balance between speed and stability
Whether you are a CTO, VP of Engineering, Head of Platform, or part of a growing product organisation, this conversation is packed with real-world insight from a leader building one of the world’s most advanced experience platforms.
What does that really mean in tech terms?
It means a cloud platform that processes 1.2 billion surveys, over 2 billion chats and calls, and tracks 15 billion customer personas, annually.
At the heart of this complex machine is Anderson Quach, CTO of Qualtrics, who leads 160+ engineering teams and over 1,100 autonomous engineers. His job? To keep the organisation nimble, scalable, and performance-first, while enabling each team to move fast, with accountability and a shared platform foundation.
In this exclusive audio event, Anderson shares his CTO guide to running product-led tech organisations at scale. From enabling autonomy through modern DevOps frameworks and cloud-native architectures, to the challenges of managing change across hundreds of microservices and teams, this is a rare inside look into operating at true enterprise scale.
What You will Learn:How to empower autonomy at scale, without losing controlWhat worked (and what didn’t) in Qualtrics’ cloud transformation journey
How to align teams on availability, performance, and cost-efficiency goals
Insights on preparing your architecture and culture to leverage GenAI capabilities
How Qualtrics thinks about engineering leadership, tooling, and the balance between speed and stability
Whether you are a CTO, VP of Engineering, Head of Platform, or part of a growing product organisation, this conversation is packed with real-world insight from a leader building one of the world’s most advanced experience platforms.
