Capacitas is exhibiting and presenting at the UKCMG 2013 Annual Conference, which will be held at the CBI Conference Centre in central London on the 14th-15th May.
Neil McMenemy is presenting ‘The Benefits of Capacity Management, Do they exist, what are they and how do you notice?’. This presentation looks at the reasons why capacity management is carried out and what the benefits are perceived to be. It then considers whether those benefits are achieved, if they are measureable and if hidden benefits exist, that are not obvious until they start to be realised.
Sameena Hassam is presenting ‘Capacity Management Isn't.....’, which recognises that the boundaries to capacity management are often blurred, particularly in organisations that have recently implemented ITIL processes. This presentation discusses some common misconceptions that were experience during a recent engagement and includes sample process flows.
Thomas Barns is presenting on ‘Creating a central Capacity Management Information System (CMIS)’. ITIL describes a Capacity Management Information System as ‘A virtual repository of all Capacity Management data, usually stored in multiple physical locations’. Most organisations already have multiple monitoring, modelling and reporting tools which contain information relevant to Capacity Management. But what turns these into a CMIS? What data and information should be included? And does it really require yet more expensive tools? This presentation looks at the need for a single version of the truth, what it should contain and the types of tools and techniques that are used to create it. It is based on real life examples from setting up capacity management at a global investment bank.
We will have staff at our exhibition stand who can answer your enquiries about capacity and performance issues, our services and how we can help you.