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Insights

Betting websites slow during Europa League Quarter Finals

Research by Capacitas, specialists in preventing websites from crashing, has found that some of the leading betting sites struggled with demand for online betting around the time of the Europa League Football matches last night.

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Comparison of Betting SitesWith the annual surge of last minute Grand National betting just a day away, Capacitas is predicting that many will lose sales through slow performance or even through crashing – as has happened in past years.

Capacitas’s monitoring of the large bookmakers’ websites found that during this busy period the time for a page to load on William Hill, BetFair and PaddyPower exceed two seconds, which is slow enough to deter many people from using the site. Bet365 performed well.

Capacitas director Danny Quilton said: “When a website slows or even crashes, it loses customers to its rivals – especially for time-sensitive events like horse races."

Danny Quilton added: “The Grand National is a hugely popular event and an example of where gambling websites must cope with extraordinary peaks in demand, typically 10-times that of a normal day.

“When a major betting website crashes at such a peak time, the lost revenue could be as high as £30,000 per minute.”

 

Notes on Methodology

  • Results above are for home page only
  • Third party object retrieval is not measured
  • All objects hosted on the betting site's domain(s) are measured
  • Page load time is time to last byte
  • Page render time not included
  • Measurement point is on a Tier 1 internet peer, therefore:
    • Network transmission time and latency will be minimal
    • Measurement focuses on the performance of the core system

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Guide to ensuring website performance during trading peaks