Introduction to Capacity Management

Capacitas Training Centre,
London, United Kingdom.
2 Days

Price: £1,280 +VAT

Scheduled Dates:
Please contact us for future dates
or an on-site event

Learn how to:

Understand where Capacity Management fits in an Organisation
Recognise different levels of discipline maturity
Consider what is an appropriate Capacity Management Strategy for different services
Define CPU Utilisation
Differentiate between logical and physical resources
Describe how a resource shortfall affects performance
Characterise workloads
Define thresholds for resource usage
Use simple Queuing Theory
Forecast
Know when to employ scenario planning
Use appropriate units
Design a capacity plan
Influence Application Design
Capacity Plan Development Environments
Undertake a Capacity Management Self Assessment

Course Agenda

Day 1
9:00 - 9:30	Registration
09:30 - 10:00	Introduction Definitions ITIL
10:00 - 11:00	Resources Physical Resources Logical Resources Shortfall
11:00 - 11:15	Morning Break
11:15 - 12:00	Capacity Management Activities ITIL Tasks and Activities Trending Demand Planning Discipline Maturity Business Driven Capacity Management Considerations for Multiple Services
12:00 - 13:00	Analysis and Forecasting Thresholds Simple Queuing Theory Forecasting
13:00 - 13:45	Lunch
13:45 - 14:45	Analysis and Forecasting Continued Seasonality Resource Utilisation units
14:45 - 15:00	Afternoon Break
15:00 - 16:30	Workloads Profiling Workload Characterisation Linear Regression Precision v Accuracy
16:30 - 17:30	The Capacity Plan Audience Contents

Day 2
9:30 - 11:00	Capacity and Performance Management in the Application Development Lifecycle Phases Process Models Approaches for Software Performance Engineering
11:00 - 11:15	Morning Break
11:15 - 13:00	Capacity and Performance Management in the Application Development Lifecycle Continued Approaches for Software Performance Engineering Continued Planning Considerations for Application Development Phases Software Performance Engineering Methodology
13:00 - 13:45	Lunch
13:45 - 14:45	Capacity Management Self Assessment Improved Self Assessment Self Assessment Exercise
14:45 - 15:00	Afternoon Break
15:00 - 17:00	Capacity Planning Practical Exercise Exercise Review of solution