Terms & Conditions

Pricing

All pricing is exclusive of Value Added Tax (VAT), which will be added at the appropriate rate at the time of booking.

Course Availability

All courses are offered subject to availability. Changes to the course date, location or content will be informed no less than 10 working days prior to course date and the attendee will be given the opportunity to cancel or change to an alternative start date or course. Course fees can be refunded in these circumstances, although Capacitas accepts no further liability.

Registration Fees

Payment must be received in full prior to attending the course. Course fees include lunch, refreshments (tea, coffee, juices, fruit) and all course materials. Course fees are quoted excluding VAT, which will be included in the final price. Please note that we reserve the right to refuse course admission if full payment is not forthcoming prior to the course start.

Group Discount

Bookings of multiple attendees from any one person or company on any one course will be subject to a total discount of 5% on that course. This discount is only applicable if all attendees are booked together and attend the course booked within 12 calendar months of the first date booked. Any courses taken outside of the group discount 12 month window will be subject to full charge.

Cancellation

Course attendance cancelled with less than 30 working days notice of course start date will be subject to a 50% cancellation fee. Course attendance cancelled with less than 10 working days notice will be subject to the full fee. No refunds will be given. Any course attendance cancelled after the 30 days notice period can, at our discretion, be swapped for a 50% discount on a later course, subject to course availability. Delegate substitutions are acceptable at any time and do not incur any charges.

Joining Instructions

Joining instructions will be sent after receipt of registration details and at least 10 days prior to the event.