Capacitas Performance and Capacity Modelling Process
Performance and capacity modelling is a key undertaking that determines whether ICT systems can service business demand within defined SLAs. It is a valuable, yet complex task. For this reason, Capacitas has defined an industry leading process to aid management wishing to deploy performance and capacity modelling capabilities across their organisation. The process has been refined by capacity and performance specialists across multiple problem domains and industry sectors, and has been deployed in real-world environments to implement comprehensive and accurate models.Key features of the Capacitas Performance and Capacity Modelling Process include:
- A broad based methodology, which provides a platform to model any business system and supporting ICT infrastructure
- A proven methodology for decomposing a system's business demand into its constituent technical demand
- Well defined process steps, enabling the client to define clear milestones for a model development project
- A client-driven approach, ensuring site-specific factors such as business demand patterns and ICT architecture are recognised during model development
- A vendor-independent approach, ensuring the client receives a 'best-fit' solution for its requirements
- A well defined data collection methodology, facilitating short model construction phases
- A model validation methodology that promotes supplier accountability and model accuracy
- A process that fosters collaboration between the client and Capacitas facilitating knowledge/skills transfer during the development stage
- Promotes accurate, comprehensive models that ensure client SLAs are met thus improving revenue recognition and reducing customer churn
- A clear process that ensures rapid model development
- The broad range of ICT technologies encompassed by the process ensures that SLAs across the end-to-end infrastructure can be modelled
- Collaboration between the client and Capacitas promotes skills transfer and minimises training costs
- The process defines a roadmap for ongoing development of the modelling application and planning process
- Proven model accuracy provides the client with the confidence to forecast hardware upgrades thereby maximising revenue and minimising capital expenditure
- A reduction in the reliance on outside companies to support the capacity and performance function
- Advocates parameterised modelling solutions, which provide the flexibility to adjust parameters over time to reflect real-world events, thereby retaining confidence in the model output and ensuring a substantial return on investment