Performance Analysis
Software systems can often exhibit performance issues either in test or production. Performance issues typically manifest themselves in terms of poor end user experience, such as high end user response times and/or dropped transactions. Performance analysis can either be used to prevent these performance issues occurring in the future or resolve existing performance issues.Need
- Identify the cause of poor performance of an existing system
- Identify performance problems before users are impacted
- Identify whether an existing system can meet a proposed business scenario, e.g. doubling of business volumes
- Increasingly complex application architectures
- Availability of capacity and performance data
- Understanding what system capacity and performance metrics mean and how they impact service performance
- Availability of staff with performance skills
- Cost of permanently manned performance team or contractors where there is only a requirement for occasional or ad-hoc performance analysis/troubleshooting exercises
Our staff are skilled at understanding how systems perform, across a wide range of platforms, e.g. Windows, HP-UX, Solaris etc. thereby delivering considerable added value. Capacitas offers a comprehensive performance analysis service, comprising a suite of activities:
- Performance Troubleshooting
- Collection of service and resource metrics for the platform that supports the application with performance issues
- Analysis of both the service and resource metrics to correlate performance issues with the resource metrics
- Production of a report that gives key recommendations to resolve the performance issues
- Performance Health Check
- Collection of service and resource metrics for the platform that supports the service
- Analysis of both the service and resource metrics to correlate performance issues with the resource metrics
- Compare the metrics with the theoretical or measured baselines to determine if the system is behaving correctly
- Production of a report that outlines when the existing system will have performance issues
- ‘What-if‘ Performance Analysis
- Understand the business scenario
- Collection of service and resource metrics for the platform that supports the service
- Analysis of both the service and resource metrics to correlate performance issues with the resource metrics
- Scale up the system resource metrics and understand whether the service performance will be impacted by the changes in system resource utilisation
- Production of a report that outlines whether the existing system will support the anticipated business scenario
Features & Benefits
Delivering Results:
- Reduce costs
- Understand and manage the virtualised and consolidated environments
- Reduce service level impacting incidents
- Reduce risk of service availability issues
Flexible Resourcing:
- Multiple staff can be used as-and-when needed, enabling the customer to increase or decrease resource requirements quickly and cost-effectively
- Unlike permanent staff or contractors, Capacitas staff are only used when then are needed; meaning there are no on-going charges
- Work can be conducted either on-site or off-site when appropriate
Value-for-Money:
- Our team consists of both junior and senior performance analysts, thereby creating an average daily rate comparable with contract staff
Pragmatic Approach:
- Conduct analysis using customer’s existing tools or standard system/application performance utilities rather than purchasing additional tools
- Analysis can be done rapidly to meet customer’s time and budget requirements
Cost and Service Focussed Expertise:
- Ability to understand system capacity and performance metrics across a wide range of platforms
- Ability to interpret what the metrics mean in terms service/application performance
- Ability to understand the implications of service of cost-reduction
- Ability to understand the cost implications of changes to service levels
Example Customers
- BUPA
- PGDS
Next Steps
- Review the Resources section on this page
- To email for further information click here
- Call our offices on +44 (0) 20 7841 9950 to arrange a meeting
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