Learning
In addition to our comprehensive suite of Training courses, Capacitas offers experienced Capacity Planning resources to act in a mentoring role to existing or newly recruited staff. This service is intended to give the customer the equivalent of on-site tuition, but with the added benefit of tailoring the training around the client's technology, products and business goals.Key features of Capacitas Learning Services include:
- Dedicated Capacitas resource for the duration of the mentoring period
- Access to Capacitas's extensive knowledge base
- Identifying each individual employee's training and skills requirements
- Assessing and selecting the tasks which equally fit business priorities and the individual's training needs
- Flexible delivery of mentoring services including both on-site and remote support
- A client-driven approach, ensuring site-specific factors such as business demand patterns and ICT architecture are used to tailor the mentoring process
Key Benefits
- Enhanced knowledge transfer through tackling 'real-world' problems during the mentoring engagement
- Providing a cost effective approach to staff development by combining skills training with capacity management deliverables
- Harnessing over 100 years of Capacitas consultant experience to meet your training requirements
- Developing the skills of junior team members leads to a reduction in the reliance on external contractors
- Capacitas's ITIL accredited staff promote a best practice approach to capacity planning and performance management