Our Services
Capacitas recognises that the importance to any modern ICT reliant organisation of performance and capacity underlies many common requirements; for example, business continuity cannot be planned properly without an understanding of revised performance requirements of any contingent solution, and therefore the capacity requirements against expected demand while operating in contingency mode. This has led Capacitas to define a range of services based on the necessity to properly design and manage performance and capacity.
Capacity planning of the data centre provides a critical role in the provision of stable, reliable ICT services to the business. Furthermore, research has demonstrated that 80% of annual IT costs are driven by amortised data centre capital costs, which highlights the strategic role capacity planning has in cost control.
The Virtualisation and Consolidation service helps the customer realise the benefits of these new virtualisation technologies deal with the dramatic impact this will have on the processes, resources and infrastructure needed to manage a modern complex IT environment.
The IBM mainframe running z/OS has unique cost attribution requirements compared to distributed systems; this increases the importance of reducing software and hardware costs which contribute over half of the installation costs. Both hardware and software costs are driven by capacity requirements so there is a crucial role for capacity management to play in reducing these costs.
Capacity and performance management and planning provides a cross-functional perspective of business and ICT, encompassing application design & infrastructure design.
Customers often want performance improvements or assurance concerning the capacity of their systems, without the appropriate architecture in place for their needs. A review of their current architecture and the options open to them can be run in parallel with other performance and capacity services.
Capacitas can assist its clients to determine the optimal system capacity that balances the needs of a client to process a given workload against a service level requirement with the needs of the client to control costs.
Capacity modelling ensures that organisations are aware of their capacity requirements and are therefore in a better position to accommodate them. Capacitas offer a Capacity Modelling service based on our extensive experience in building capacity models for a range of clients and problem domains.
Performance issues typically manifest themselves in terms of poor end user experience, such as high end user response times and/or dropped transactions. Performance analysis can either be used to prevent these performance issues occurring in the future or resolve existing performance issues.
Capacitas offers an SLA Review service which may take the form of a comprehensive review of an existing SLA or formulation of a new SLA.
Batch suites typically have genuine, important deadlines or service levels that must be met. How will a change in throughput affect the ability to meet these deadlines, how about a change in the schedule or a tuning change? Our batch modelling service helps customers answer these questions.
Software systems often exhibit performance characteristics that differ wildly from the designers’ intentions. One commonly used method of determining these characteristics is performance testing, where individual code segments, software units, or whole systems are tested using automated testing tools, to measure performance behaviour.
Capacitas can provide a Capacity Management audit, against processes, organisation and technology, to ensure that a customer has a fully effective Capacity or Performance Management function.
The IT Infrastructure Library (ITIL) has gained widespread acceptance in the IT community in the years since its inception by the CCTA in the late 1980s. Capacitas offers a range of services to provide an effective Capacity Management process, as defined by ITIL, creating the foundation for the other Service Delivery processes.
Capacitas offers training and mentoring services to assist companies to develop their staff's performance and capacity skills.
