Business Capacity Management Seminar, Monday 19th September 2005

Capacitas will be presenting a half-day seminar on Business Capacity Management covering why it is needed, what value it brings to a business and, most importantly, how to do it effectively. This seminar will cost 90+VAT. To register please email BCM Seminar 2005, or call +44 (0) 20 7841 7431. More details...
PLEASE NOTE THE CHANGE OF DATE FOR THIS EVENT.

itSMF Annual Conference, 7th - 9th November 2005:

The itSMF 2005 Annual Conference is being held at the Hilton Metropole in Brighton. Capacitas will be presenting on "ITIL Capacity Management: Is it really 'best-practice'?" and also exhibiting at this event. Our staff will be available to discuss performance assurance, ITIL capacity management and other related areas of interest.

Capacitas Microsoft Excel Add-In

Capacitas have released a Microsoft Excel Add-In to support capacity and performance modelling of ICT systems using Excel worksheet functions. Further details are available here.

Conducting Workload Characterisation

Although it is not mentioned in the ITIL Best Practice for Service Delivery book, workload characterisation is a key Capacity Management discipline. Workload characterisation is the method by which the total resource utilisation is broken down into groups of resource consumers, or workloads. Each workload represents some meaningful group of applications, processes or set of users, and may be related to a business process or activity. The author has developed a set of tips on workload characterisation to help the capacity planner. More details...

The Differences Between Performance Engineering and Capacity Management

Capacity management and performance engineering have many common techniques and skill sets. Because of this the differences between these two closely related functions is misunderstood. This article lists 10 major differences between performance engineering and capacity management. More details...

London, UK, Training Centre:

Please click on the above links to review the course descriptions or email us at training@capacitas.co.uk. More details...

Please see our Research section for a selection of White Papers and Presentations on various areas of Performance Assurance and Capacity Management. More details...

Department for Work and Pensions, T-Mobile, easyJet and Capita. More details...

If you are interested in learning more about our services please email Enquiries, or call +44 (0) 20 7841 7431.