• Recent Whitepaper: Delivering Risk Mitigation for easyJet.com
• Forthcoming Butler Group Briefing - 17th September
• Forthcoming itSMF Conference - 9th-10th November
• Forthcoming itSMF Regional Meeting - 15th September
• Forthcoming UKCMG Forum - 15th October
• Recent Presentation: Delivering Risk Mitigation for easyJet.com
• Recent Presentation: Service Management, SOA and Agile: A Governance Framework
• Forthcoming training courses

Delivering Risk Mitigation for easyJet.com

Performance testing and performance modelling have long been used to reduce the risk of poor performance impacting business services, but often in isolation. This paper discusses the relative merits and weaknesses of each approach, and the tools, people and processes required to deliver them. The presentation shows how Capacitas has integrated testing and modelling processes in order to provide cost-effective risk mitigation for the www.easyJet.com service.

Please see our Research section for a selection of white papers, presentations and articles on various areas of performance assurance and capacity management.

Software Testing - A Butler Group Briefing, 17th September 2009

Danny Quilton, Chief Operating Officer of Capacitas, will be presenting at this Butler Group Strategy Briefing in London on the following topic:

• Advances in Test practices

itSMF Annual Conference, 9th-10th November 2009

itSMF will be holding its Annual Conference in 2009 at the Hilton Birmingham Metropole. Capacitas will have an exhibition stand at this event.

Capacitas staff will be on hand to discuss our services and training courses. We will have a range of our course and seminar material available for you to review. Please find us at stand P09.

In addition Capacitas is presenting on the following topics:

• How to Deliver Business-Driven Demand Planning
• ITIL Service Strategy: Balancing Demand, Supply & Cost

The presentation material will be available after the event on our website Research area.

itSMF South West & Wales Regional Meeting, 15th September 2009

The theme of this itSMF regional meeting is Service Transition and Danny Quilton, Chief Operating Officer of Capacitas, will be presenting on the following topic:

• Combining Performance Testing and Modelling for easyJet.com

UKCMG Forum, 15th October 2009

The annual UKCMG Free Forum will be taking place at the CBI Conference Centre in London on 15th October. Capacitas are Gold sponsors of this event and will be exhibiting there at stand number 3.

UKCMG, 18th-19th May 2009

Capacitas presented and exhibited at UKCMG EuroTEC 2009 on the 18th to 19th of May 2009 at the Oxford Belfry Hotel. Danny Quilton and Thomas Barns of Capacitas presented on the following topic:

• Delivering Risk Mitigation for easyJet.com

itSMF Central London Regional Meeting, 21st April 2009

At the itSMF Central London Regional Meeting Andy Bolton, Chief Executive Officer of Capacitas, presented on the following topic:

• Service Management, Service Oriented Architecture and Agile: A Governance Framework

All public training below is held at our Training Centre at our head office in London, UK.

Please click on the above links to review the course descriptions or email us at Capacitas Training. More details...

Please note that the courses above do not include the associated examination. The examination and a study tutorial are purchased separately. More details...

Recent customers of Capacitas include: easyJet, National Australia Group, Nokia, BSkyB, Capita and Orange. For more details on what some of our customers have to say about us please have a look at our testimonials and training feedback pages.

If you are interested in learning more about our services please email Contact Us, or call +44 (0) 20 7841 9950.